Safeguarding your privacy and the security of your personal information is important to us. Please take a few minutes to read the following policy so That you understand how we treat your personal information. As we continuously improve and expand our services, this policy might change. So please check it out periodically. If you have questions about our policy, please click on our customer feedback page to contact us via our electronic feedback form.
- We collect information that our customers supply to us.
- We collect information from emails and other contacts sent to us by our customers and users of our website.
- We collect basic browser information electronically on all users of our website, including customers, for website usage statistics.
Further details are provided below.
When you set up an account at silverminesubs.com to use our online ordering service, you are required to provide us with your full legal name, email address, full street address including city, state and zip code, and telephone number. You must also choose your Username and Password and provide those to us.
Every time you use our service, we collect information about the Silver Mine Subs restaurants you select and the orders you place.
When you place an order with us by telephone or means other than our online ordering service, you may be required to provide us with your full legal name, full street address including city, state and zip code, and telephone number. Every time you place an order, we will collect information about the Silver Mine Subs restaurants you select and the orders you place.
Online ordering, customer registration for on-line ordering, and customer feedback pages of this website are directed toward and designed for use by persons aged 14 or older.
If you contact us by letter, phone, or email through the contact information on the "Customer Feedback" page, we will collect your sender information and may collect the other information you voluntarily disclose to us.
Like many websites on the Internet, our website uses cookies. Cookies are small strings of data placed on users' personal computer hard drives during the exchange of data that happens when your browser points to our website. Cookies enable a website to identify a user's browser as a previous visitor by means of a unique string of numbers assigned on a previous visit. Our cookies assist us in collecting information on what pages of our website you access or visit, and in recording any preferences you indicate on our website. We also use cookies to make your experience on silverminesubs.com more personalized, and convenient. Our cookies cannot and do not retrieve any other data from your hard drive or pass on computer viruses. If you are just browsing our website, a cookie identifies your browser and user id (and not your identity). If you place orders with us, we use cookies to assist in storing your preferences and
recording other session information (a "session" is a single visit by you to our website).
We store the information you provide to us and the information we collect electronically in our computer databases. We own, maintain and operate our computer servers containing our databases. Access to our computer servers is controlled by firewall's and security gatekeepers.
We use the personal information about you stored in our customer database in various ways. First, the next time you use our online ordering service and enter your User ID and Password, we will call up your information from our database to make processing your order faster and easier.
When you use your silverminesubs.com account, we also keep track of your food preferences and restaurant choices and analyze that information. We do so in order to be able to email to you special advertisements, offers and notices regarding foods and restaurants that seem to fit with your preferences.
We also use the personal information about you stored in our customer database through telephone and other non-online orders in various ways. Each time you place an order, we will call up your information from our database to make processing your order faster and easier. We also may keep track of your food preferences and restaurant choices and analyze that information in order to be able mail to you special advertisements, offers and notices regarding foods and restaurants that seem to fit with your preferences. We may also use the information to contact you concerning your level of satisfaction with our products and services, to verify incomplete orders, rectify problems or delays with your order or otherwise communicate with you concerning your transactions with us.
We may provide your personal information to our restaurant affiliates and franchisees in order to enable your local Silver Mine Subs restaurant(s) to better serve you. We also aggregate information about how our online ordering service is used (without specific identification to any particular user) to be able to improve our service and make it more responsive to our customers' preferences. We also make such aggregate information (without identification to any specific individual) available to our restaurant affiliates and other affiliates in order to obtain information about products, services, offers and notices which we believe will be useful and informative to our website users.
If you use our website to purchase Silver Mine Subs Gift Cards without setting up a silverminesubs.com account, your personal information is used solely to process and confirm your transaction.
You can also limit our communications directly to you. If you have a silverminesubs.com account and do not want to receive emails from us telling you about our ePromotions or Contests in the future, please let us know. You can change your preferences, or opt out of receiving emails from us, at any time. There, you can update your email address, phone numbers, password, address and you can uncheck the "Send me special offers from Silver Mine Subs” box. Our emails to you will stop within 5 business days?
Silver Mine Subs may from time to time send non promotional email to all registered users of our online ordering service for the purpose of gathering and dispersing data to provide better services to our customers. Except for provision of additional information necessary to complete a transaction initiated by a registered user, registered users will be under no obligation to reply or answer questions in said non promotional email. Non promotional email may include, but will not be limited to, surveys, maintenance notices, system updates and confirmation or other notices in connection with completion of a transaction initiated by a registered user.
If you would rather not receive offers or mailings other than e-mails from us, please use the Customer Feedback link on our website or send your name and address to:
QSR Technology Inc.
Attention: Internet Privacy Officer
925 E. Harmony Road, Suite 500
Fort Collins, Colorado 80525
This is our current privacy and security policy, but we reserve the right to change our website and this policy at any time. You should check this privacy policy periodically. If our policies regarding collection, storage and use of your information change, the information collected under prior policies will continue to be governed by those policies, unless we obtain your consent to use that information in new ways.
Upon your request, we will provide you with access to your unique account-related information and information from contacts that we maintain about you. In your request, please provide us with your current specific contact information so that we can accurately check our records.
Your information is password-protected. In order to maintain this protection, we caution you not to provide your password to anyone. We do not give your password to anyone. We recommend that, if you share your computer with other people, you close your browser window when your session is completed. Signing off will protect your information if you share a computer with someone else or are using a computer in a public place like a library.
We want you to enjoy your use of silverminesubs.com's service. If you have any questions, or believe that a violation of this policy may have occurred, please let us know. Our complete contact information is provided on the Customer Feedback link on our website at www.silverminesubs.com